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Northwest Consumers Federal Credit Union, your member owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting your privacy. You can be confident that your financial privacy is a priority with this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at 231-947-7600.
We collect nonpublic information about you from some or all of the following sources:
- Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income;
- Information about your transactions with us, our affiliates or others, such as account balance, payment history, parties to transactions and credit card usage; and,
- Information we receive from a consumers reporting agency, such as your creditworthiness and credit history.
We may disclose all of the nonpublic information about you and our former members we collect as described above.
We may disclose the information to the following types of third parties:
- Financial services providers such as mortgage bankers, securities brokers/dealers, and insurance agents.
- Non-financial companies such as retailers, direct marketers and publishers.
- Other, such as nonprofit organizations.
- Companies that perform marketing services on our behalf and/or to other financial institutions with whom we have joint marketing agreements.
We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information. If you decide to close your account(s) or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.
Northwest Consumers Federal Credit Union members can help by following these simple guidelines:
- Protect your account numbers, card numbers, PIN and passwords.
- Use caution when disclosing your account numbers, social security numbers, etc.
- Keep your information with us current. If we detect potentially fraudulent or unauthorized activity or use of an account, we need to contact you immediately. If your address or telephone numbers change, please let us know.
Again if you have any questions concerning this notice, please do not hesitate to contact us, as we are here to serve you.
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Traverse City, MI 49686 
